Synergy Security Solutions employs Area Supervisors who work in shift patterns so we can provide a 24 hour response service. This service can be obtained to perform regular patrols of your business premises or merely to respond to alarms or incidents. This ensures that your business is monitored and incidents dealt with in a professional manner, regardless of the time, day or night. Reports are available in real time and are automatically emailed to you after the patrol or the incident is dealt with.

We operate from 4 regional offices located throughout Ireland, providing national coverage and peace of mind wherever your business is situated.

At the end of the working day you simply set your Intruder Alarm and go home for the evening. In the event of an incident occurring out of your normal working hours our Mobile Fleet will be dispatched to your premises and deal with the situation on your behalf.

What happens if there is a break in?

We work with a number of local partner companies to ensure that we guarantee not to leave your site until the issue is resolved – or you have given us permission to. From glazing to boarding, gas & electricity problems to Intruder Alarm failures, we will work with our suppliers on your behalf.

What happens if there is a false alarm?

Our Mobile Fleet will ascertain, where possible, the cause of the false alarm in order to prevent it happening again. The majority of Intruder Alarm call outs in Ireland are false alarms, caused by a number of things but most commonly open windows and faults on Intruder Alarm Systems. If we feel that your premises is generating an unusually high number of false alarms we will ask your Intruder Alarm partner to attend the site during working hours to work with you to solve the problem. In any event false alarms are always correctly reported and customers can download the latest occurrences through our customer portal.

Do I really need it?

Many businesses do not currently recognise the impact on their insurance should an incident happen. By employing Synergy Security Solutions to act as your official company keyholders, not only to comply with lone worker policies but business continuity will improve, as no longer will senior members of your team have to attend the site in the middle of the night.

Synergy Security Solutions understands the Energy & Utility industry and we are able to draw on our expertise, our proven capabilities in risk assessment, end-to-end project management and integrated technology solutions to deliver effective, comprehensive security solutions to each client. With security risks unique to each site and location, we conduct tailored risk assessments and design and implement specific Contract Management Plans to help minimise the potential consequences. This methodology has been instrumental in our success with many high profile clients in the telecommunications, postal, transport, energy and water sectors.

Synergy Security Solutions is well versed at working in such demanding environments. We understand how crucial it is to have our people intimately familiar with our client sites and their activities. We know how important it is to test our site security teams and the security protocols regularly. We have a proven track record, working with our clients, across Ireland, to achieve the highest levels of professionalism under the most demanding circumstances.

Whether it’s site based or remote, a permanent solution or emergency response capabilities – Synergy is Ireland’s Energy & Utility sectors- security partner of choice. We provide cost-effective security that will ensure your organisation has the support it needs to focus on what really matters: providing consistent, excellent customer service and support, 24 hours a day, 7 days a week.